Luxury Heritage. Tech Innovation. Retail Reality.

We embed within your organisation to design and execute the client experiences your brand demands, from clienteling and omnichannel through CRM to strategy and AI.

Luxury maisons do not compromise on the in-store experience. They should not have to compromise on the digital one either.

At RKT, we bring the strategic rigour of program direction, the precision of product management and the conviction that the best client solutions are invisible, seamless, and built with people, not for them.

Together, these shape every initiative, so that what reaches your clients reflects everything your brand stands for.

Trusted by leading maisons

Logo of FRED LVMH brand
Logo of Chaumet LVMH brand
Logo of DIOR LVMH brand
Logo of Kenzo LVMH brand
Logo of Le bon marché LVMH brand
Logo of Zenith LVMH brand

What our Clients say

Our Expertise

PROGRAM DIRECTION

From ambition to delivery. We define your digital roadmap, align your stakeholders and lead every initiative from strategy to launch, so nothing is lost between vision and execution.

Three team members collaborating around a laptop displaying a project dashboard interface in a modern office environment. One person is pointing at the screen while holding a phone, indicating active discussion and analysis.

PRODUCT MANAGEMENT

One role, end to end. We combine project rigour and product thinking to deliver solutions your teams can own, on time, on scope, with measurable impact on your business.

Team members attending a business meeting, focusing on a large screen presenting a “Project & Product Management” workflow. Participants are engaged with laptops in a professional boardroom setting.

COLLABORATION

Built with your teams, not handed to them. We embed, co-design and transfer knowledge, so that every solution holds long after we leave.

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EXPERT ADVISORY

The right expert, at the right moment. We connect you with a curated network of senior specialists across Data, Salesforce, e-commerce and IT, on demand, with no overhead.

Smartphone displaying a fashion and beauty Instagram feed placed on a wooden table next to Vogue magazines and a luxury pen – elegant and modern aesthetic, ideal for digital content, influencer branding, or luxury marketing.

Our Team

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CEO & PROGRAM DIRECTOR

Dimby R

Digital transformation lead for luxury · CRM, clienteling & omnichannel & AI · International programme delivery

A man wearing a white button-up shirt and blue jeans standing against a dark gray background

Payton H

PMO & SCRUM MASTER

Project delivery & agile facilitation · CRM · Paid & organic social · Luxury · Media· Insurance

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Silvia M

PMO & ARTISTIC DIRECTOR

Creative direction & visual identity · Clienteling programme delivery · Photography · Luxury

A young man with short hair and a light mustache, wearing a white button-up shirt with a mandarin collar, standing against a dark backdrop.

PRODUCT OWNER & PMO

Thomas V

Clienteling product ownership · E-commerce delivery · Brand identity · Luxury & emerging brands

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PRODUCT OWNER & BUSINESS ANALYST

Kevin A

Product delivery & business analysis · Change management · Process design · Luxury · CPG · Banking

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Jean-William C

SCRUM MASTER

Agile transformation & team facilitation · Project coordination · Luxury · Insurance · Hospitality

Mariia Z

PRODUCT OWNER & PMO

Clienteling product ownership · Brand storytelling & content · Digital strategy · Luxury retail

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Amanda M

PMO

Business analysis & project delivery · Relationship & Stakeholder management · Luxury · Energy

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Every transformation begins with a conversation.