Luxury Heritage. Tech Innovation. Retail Reality.

We embed within your organisation to design and execute the client experiences your brand demands, from clienteling and omnichannel through CRM to strategy and AI.

Where Vision Meets Transformation

Luxury maisons do not compromise on the in-store experience. They should not have to compromise on the digital one either.

At RKT, we bring the strategic rigour of program direction, the precision of product management and the conviction that the best solutions are invisible, seamless and built with people, not for them.

Together, these shape every initiative, so that what reaches your clients reflects everything your brand stands for.

Trusted by leading maisons

Logo of FRED LVMH brand
Logo of Chaumet LVMH brand
Logo of DIOR LVMH brand
Logo of Kenzo LVMH brand
Logo of Le bon marché LVMH brand
Logo of Zenith LVMH brand

What our Clients say

Our Expertise

Three team members collaborating around a laptop displaying a project dashboard interface in a modern office environment. One person is pointing at the screen while holding a phone, indicating active discussion and analysis.

PROGRAM DIRECTION

From ambition to delivery, we define your digital roadmap, align your stakeholders and lead every initiative from strategy to launch, so nothing is lost between vision and execution.

Team members attending a business meeting, focusing on a large screen presenting a “Project & Product Management” workflow. Participants are engaged with laptops in a professional boardroom setting.

PRODUCT MANAGEMENT

In one role, end to end, we combine project rigour and product thinking to deliver solutions your teams can own, on time, on scope, with measurable impact on your business.

Close-up of diverse team members stacking their hands together in a show of unity and teamwork. The image highlights different skin tones, jewelry, and watches, symbolizing collaboration, inclusivity, and professional solidarity.

COLLABORATION

Built with your teams, not handed to them. We embed, co-design and transfer knowledge, so that every solution holds long after we leave.

Smartphone displaying a fashion and beauty Instagram feed placed on a wooden table next to Vogue magazines and a luxury pen – elegant and modern aesthetic, ideal for digital content, influencer branding, or luxury marketing.

EXPERT ADVISORY

The right expert, at the right moment. We connect you with a curated network of senior-trusted specialists across Data, Salesforce, e-commerce and IT, on demand, with no overhead.

Our Team

A woman with short natural hair, wearing a white button-up shirt with a patterned inner lining, blue jeans, and jewelry, standing against a dark grey background.

CEO & PROGRAM DIRECTOR

Dimby R

Program Leadership, Strategic Facilitation ·
CRM & Clienteling, International Rollouts

A man wearing a white button-up shirt and blue jeans standing against a dark gray background

Payton H

PMO/& SCRUM MASTER

Agile Leadership, CRM, Organic and paid Social Strategy, Insurance/Media,

A young woman with straight brown hair, wearing a white blouse and black pants, standing with her hand in her pocket against a dark gray background.

Silvia M

PMO

Creative Direction, Clienteling PMO, Agile Leadership, Luxury and emerging brands

A young man with short hair and a light mustache, wearing a white button-up shirt with a mandarin collar, standing against a dark backdrop.

PRODUCT OWNER & PMO

Clienteling Product ownership, E-commerce, Brand Identity, Luxury and emerging brands

Portrait of a man in a white dress shirt and black pants standing against a dark gray background.

Thomas V

PRODUCT OWNER & BUSINESS ANALYST

Kevin A

Process Design, Product Management,
Change Management, Luxury/CPG/Bank

Professional portrait of a smiling man wearing a white shirt and black trousers against a dark grey background.

Jean-William C

SCRUM MASTER

Agile Leadership, Training, PMO Luxury/Insurance/Hospitality

Mariia Z

PRODUCT OWNER & COMMUNICATION

Clienteling Product ownership, Storytelling & Content marketing, Luxury Retail

Professional portrait of a confident woman wearing a white blazer against a dark grey background.

Amanda M

PMO

Business Analysis, Project Management, Relationship Management, Luxury/Energy

Elegant living room with dark green walls, velvet sofa, and classic decor, highlighting refined interior design.

“Adaptability enforces creativity, and creativity is adaptability.”

— Pearl Zhu