Luxury Heritage. Tech Innovation. Retail Reality.
We embed within your organisation to design and execute the client experiences your brand demands, from clienteling and omnichannel through CRM to strategy and AI.
Luxury maisons do not compromise on the in-store experience. They should not have to compromise on the digital one either.
At RKT, we bring the strategic rigour of program direction, the precision of product management and the conviction that the best client solutions are invisible, seamless, and built with people, not for them.
Together, these shape every initiative, so that what reaches your clients reflects everything your brand stands for.
Trusted by leading maisons
What our Clients say
Our Expertise
PROGRAM DIRECTION
From ambition to delivery. We define your digital roadmap, align your stakeholders and lead every initiative from strategy to launch, so nothing is lost between vision and execution.
PRODUCT MANAGEMENT
One role, end to end. We combine project rigour and product thinking to deliver solutions your teams can own, on time, on scope, with measurable impact on your business.
COLLABORATION
Built with your teams, not handed to them. We embed, co-design and transfer knowledge, so that every solution holds long after we leave.
EXPERT ADVISORY
The right expert, at the right moment. We connect you with a curated network of senior specialists across Data, Salesforce, e-commerce and IT, on demand, with no overhead.
Our Team
CEO & PROGRAM DIRECTOR
Dimby R
Digital transformation lead for luxury · CRM, clienteling & omnichannel & AI · International programme delivery
Payton H
PMO & SCRUM MASTER
Project delivery & agile facilitation · CRM · Paid & organic social · Luxury · Media· Insurance
Silvia M
PMO & ARTISTIC DIRECTOR
Creative direction & visual identity · Clienteling programme delivery · Photography · Luxury
PRODUCT OWNER & PMO
Thomas V
Clienteling product ownership · E-commerce delivery · Brand identity · Luxury & emerging brands
PRODUCT OWNER & BUSINESS ANALYST
Kevin A
Product delivery & business analysis · Change management · Process design · Luxury · CPG · Banking
Jean-William C
SCRUM MASTER
Agile transformation & team facilitation · Project coordination · Luxury · Insurance · Hospitality
Mariia Z
PRODUCT OWNER & PMO
Clienteling product ownership · Brand storytelling & content · Digital strategy · Luxury retail
Amanda M
PMO
Business analysis & project delivery · Relationship & Stakeholder management · Luxury · Energy

